Frequently Asked Questions

Why do I have to become a member?

You need to be a member to read our content. Membership allows us to get to know you better and deliver content that more closely suits your interests and information needs. Becoming a member entitles you to full access to our entire array of industry-leading content—news, interviews, expert bloggers and more—all designed in a mobile-friendly package that looks great and is easy to read on any device. Moreover, membership means you can become part of the conversation with other members and connect with a global community of hospitality professionals.

What are the benefits of becoming a member?

HOTELS members get

  • Access to news, interviews, and expert bloggers
  • Access to our digital magazine archives
  • Access to video and photo tours of innovative new hotel properties
  • Opportunities to interact with a global community of hospitality professionals, consultants and suppliers

Is my information safe with HOTELS?

HOTELS will not share your information without your permission.

Why do I have to give my email address first, then the rest of my information?

In short: we wanted to make it painless for you to try before you sign up. Having your email allows us to send you sample copies of our daily e-newsletters so you can see for yourself what we have to offer.

We want our prospective members to be able to experience first-hand our product without having to spend time filling out forms before they can read. Our trial members can experience our content over their trial period and fill in our full membership form at their leisure.

Why can't I see the search results?

Search results are reserved for full members only. Just quickly complete our full membership form, and you can have full access to the search tools and our complete archives.

Why can’t I comment on a story?

Story comments and discussion tools are reserved for full members only. Just quickly complete our full membership form, and you can have full access to the comment tools.