By: Guy Rigby
As part of his job Guy Rigby travels a great deal, not only all over the Americas but also internationally. Wherever he is, he sees the latest and greatest restaurants — cool trends and really amazing ideas as well as some things that are pretty bad, where an opportunity to do something great was missed. This blog details Rigby’s experiences with the good and the bad in restaurants and provides insights regarding what hoteliers might learn from these examples.
By: Jim Cox
Jim Cox owns Cox Concepts, a hospitality branding and marketing agency. In this blog, he addresses smart branding and marketing precepts for hoteliers, including tips, ideas and success stories.
By: Tom Roelens
With more than 25 years of experience in the luxury hospitality field, Tom Roelens has traveled to over 40 countries and has worked in some of the world’s most luxurious and exotic destinations. Whether living in a metropolis or an island paradise, Roelens has a unique perspective on the opportunities, challenges and best practices of the ever-evolving hospitality industry.
By: Debrah Dhugga
As general manager of Dukes London, Debrah Dhugga takes pride in her attention to detail and excellence in service delivery. Drawing upon more than 30 years of experience running top 5-star hotels, restaurants and spas, her blog covers hotels and their people and her experiences from all angles.
By: Kevin Buchanan
This blog offers an inside look at the hotel industry from the general manager’s perspective — from engaging with team members and guests, to sales, F&B, operations and everything in between. It brings Kevin Buchanan’s years of hospitality experience, combined with a little humor and humility, to help general managers of all types.
By: Mark Grenoble
As president of Scottsdale, Arizona-based Enchantment Group, Mark Grenoble has perspective on what makes independent luxury resorts and spas click for contemporary travelers. The 21st century, he fervently believes, is the “Age of the Independent.” This blog shares his tips and "no cookie cutters here" thinking.
By: Tony and Jason Potter
This father-and-son partnership provides a view from Europe of the global hospitality industry and with a special focus on the consumer, world-class service and modern communication strategies. With combined experience of over 50 years, Tony and Jason Potter provide a view of both traditional and cutting-edge management techniques that make things happen through their partnership and global network.
By: Stephane Bellon
As Stephane Bellon travels the world, there is no destination where he does not stop at the local market, experiencing new tastes, new techniques and — most important — people who are passionate about food. This blog reflect all of these distinctive, delicious experiences.
By: Ivar Yuste
This blog takes a pragmatic look at development, investment and finance trends from new angles. From his European perspective as a consultant, Ivar Yuste leverages his 20-year track record in the tourism and hospitality sector to expose challenges faced by real estate developers, investors and hotel operators beyond the obvious.
By: Benji Greenberg
This blog will explore social media as an essential component of the modern hotel experience. With guests increasingly researching, reviewing, booking and boasting about their travels, posts here will spotlight some of the unique and interesting ways owners, brands and properties are utilizing social media to drive revenue.
By: John Murtha
Doctors say people who exercise, eat right, reduce stress and have a balanced outlook on life stay healthy and live longer. So, could it be said that teamwork, having the right resources, maintaining a stable operation and fostering a productive culture will make a hotel healthier and more successful over time? Of course! This blog’s take on keeping things “healthy” offers new perspectives for managers looking to enhance the culture and results of their operation.
By: Peter Bates
Peter Bates has decades of experience in the luxury hospitality and travel industry. This blog offers a wealth of perspective on trends and growth in the affluent travelers market.
By: Donna Quadri-Felitti
College classrooms are revered by some and feared by others, but there is no doubt they are places where future business ideas are germinating on both sides of the desk. This blog explores ideas that are percolating in my classroom and those of colleagues among hospitality management students today, offering insights into what the current generation considers relevant and compelling hospitality trends.
By: Ed Ng
One of the leading design voices in Asia, for more than two decades Ed Ng has worked with the world’s leading hoteliers and developers. With projects spanning Asia, the Middle East and Europe, Ng’s blog shares insights on international hotel design from a unique Asian perspective.
By: Bob Puccini
Bob Puccini knows what makes social spaces and restaurants successful. His unsurpassed ability to survey a market, appreciate a client’s goals and translate his perceptions into a winning concept has earned Bob a stellar reputation and many longtime clients.
By: Bart Berkey
This blog focuses on the power and finesse that is associated with the selling of services. Postings share best practices for sales that come from personal, real life experiences. When we look, there are many successful organizations selling well. Best practices for our industry don't always need to come from within.
By: Scott van Hartesvelt
Presenting hoteliers with no-nonsense, actionable information that can help improve profitability from online channels. The blog discusses topics including website design, social media marketing, online advertising and search engine marketing.
By: Peter Joehnk
Many of JOI-Design’s projects are in Central and Eastern Europe — from Russia to Croatia to Luxembourg — as well as its native Germany. Peter Joehnk shares his perspective about the inspirations, observations and challenges of designing and working in these parts of the world, and hopes to generate conversations.
By: Jeff Weinstein
From my vantage point, I get to see all developments in the hotel world—both good and bad. Here, I offer my perspective about trends, ideas, design, investment, marketing, F&B and more. I comment on the players making news and offer links to interesting items. I will try to entertain you as well as provoke thought.
By: Keith Kefgen
Keith has spent more than 20 years in the world of hospitality, assisting industry leaders with executive selection, pay-for-performance, corporate governance and executive leadership. In this blog he will share the human side of the business: people trends, commentary on leadership changes and the not so scientific side of decision-making in the hotel industry.
By: Yvette Jong
This blog covers hospitality from all angles and leaves no stone unturned in the search of what works and what doesn't — from trend-spotting and paradigm shifts to cultural adaptation, design observations and environmental know-how.
By: Sherri Scheck-Merrill
Innovation ranks higher on hotels' agendas than ever before. The backbone of this blog is to provide inspiration, which is where all great products and ideas begin. Trends will be spotlighted to help readers identify what could very well be the next big thing.
By: Larry Mogelonsky
The Hotel Mogel's goal is to get hoteliers to start thinking, get out of the rut of the "tried and true," embrace technology and champion the guest through a commitment to customer service. With 30 years of hospitality experience, Mogelonsky's expertise in marketing is extended through a personal network of senior hoteliers worldwide.
By: Ann Bagel Storck
F&B is one of the most fun parts of the hotel industry, not to mention an area evolving at a breakneck pace. This blog examines some of the most interesting menu offerings, promotions and overarching F&B trends with an eye toward highlighting the fact that at its core, eating is a form of entertainment.