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Sales Intensity: Most People Don't By Bart Berkey
Bart Berkey, senior corporate director, global sales office, Eastern region, The Ritz-Carlton Hotel Co.

 

December 16, 2014 | Gratitude the rest of the year

November 25, 2014 | ‘Reading the air’

November 12, 2014 | Call me back with an email?

October 28, 2014 | ‘We are …’

October 14, 2014 | Uber, odors and stars

September 30, 2014 | Scripts and schedules

September 17, 2014 | Moving from handshakes to hugs

September 03, 2014 | ‘High importance’ to you, not me

August 18, 2014 | 'Daddy, can I show you?’

August 13, 2014 | Tricks to the trade of travel

July 24, 2014 | Miranda Sings, engagement and customer appreciation

July 17, 2014 | You only need one

July 02, 2014 | Soccer, sales and seeking to understand

June 25, 2014 | When someone says ‘don't bother’

June 18, 2014 | Knowing no

June 02, 2014 | Don’t promise, but deliver

May 15, 2014 | Free parking in London

May 01, 2014 | Bending rules — not breaking the bank

April 15, 2014 | What product is this?

April 10, 2014 | Take pictures, not notes

March 31, 2014 | Are those for me?

March 18, 2014 | Heads up

March 10, 2014 | What allows you to sleep at night?

February 24, 2014 | Have a midlife crisis today

February 11, 2014 | Why I like Bali (the person)

February 06, 2014 | Do you need a weekend to get caught up?

January 30, 2014 | Momentum

January 15, 2014 | Health, happiness and organization in 2014

December 18, 2013 | Find Bigfoot already!

December 03, 2013 | Never ask this question

November 27, 2013 | Two weeks left in 2013

November 19, 2013 | The right environment

November 07, 2013 | I'm allergic to gorillas

October 31, 2013 | Trick or re-treat

October 25, 2013 | Be a standalone clapper

October 10, 2013 | Just make me happy

September 26, 2013 | By the same time tomorrow

September 20, 2013 | When your name replaces a color

September 13, 2013 | Do me a favor

September 05, 2013 | It's not about the income, it's about the outcome

August 29, 2013 | Break the ice and back to school

August 15, 2013 | Clap your hands

August 08, 2013 | Let me lie to you: The truths about Vienna

August 01, 2013 | Remind me I needed something from you

July 12, 2013 | Make-believe

July 05, 2013 | Energy and interest

June 28, 2013 | Repeat after me: 2029

June 20, 2013 | Pricing integrity

June 07, 2013 | Know your stuff

May 30, 2013 | Kayaking karma

May 16, 2013 | Owning the attitude you should have rented

May 09, 2013 | When your flight delay is longer than your battery life

May 02, 2013 | Almonds not cashews

April 22, 2013 | Sunday clues, Monday morning blues

April 18, 2013 | Sunday circular selling strategies

April 02, 2013 | Referrals and recommendations

March 21, 2013 | Consequences

March 11, 2013 | ‘Day-late’ saving time

March 05, 2013 | Right turn only

February 12, 2013 | Opportunities and memories

February 06, 2013 | How not to sell shoes on eBay

January 30, 2013 | No reason to look elsewhere

January 15, 2013 | I don't know who you are or what you do ...

January 02, 2013 | The one thing

December 24, 2012 | ‘Insert Your Name’ Bed and Breakfast this holiday season

December 18, 2012 | Show (concern) and tell

December 14, 2012 | Finally, a cab driver who ‘asked’ for the sale

December 04, 2012 | (Not so random) acts of kindness

November 20, 2012 | Eliminating the ‘Chip 'n' Dale’ approach to email etiquette

November 05, 2012 | Where do your employees park?

October 25, 2012 | Lessons from the presidential debate: What not to do

October 18, 2012 | NASCAR driver's greatest fear?

October 10, 2012 | Customers as friends

October 02, 2012 | Tales of a clothes-dryer salesman in Portugal

September 26, 2012 | They call him ‘Roland’

September 18, 2012 | Inspired in Ireland

September 11, 2012 | You're getting dressed anyway …

September 04, 2012 | Still interested? Need to talk ...

August 28, 2012 | My lifeguard texts

August 15, 2012 | My dry cleaner wears wrinkled shirts

August 09, 2012 | Humpty Dumpty was pushed

July 31, 2012 | Too much information

July 24, 2012 | Nickel and dimed

July 17, 2012 | Amusement park selling inspiration

July 03, 2012 | Just get it right!

June 26, 2012 | How far would you drive for a Starbucks?

June 19, 2012 | The human vs. the robot: Which can create customer loyalty?

June 12, 2012 | Today I only walked one dog

June 06, 2012 | Sales lessons from a bug killer

May 22, 2012 | The culture of service in China

May 15, 2012 | Flying the unfriendly skies

May 08, 2012 | Truth in selling

May 01, 2012 | 'America’s Got Talent’ and handling disappointment

April 26, 2012 | Managing the messaging of ‘We're busy’

April 24, 2012 | I can't talk to a client; I'm in a meeting

April 19, 2012 | Fair representation (of your product)

March 30, 2012 | The Hunger Games: Lessons learned

March 27, 2012 | How to live 100 years, and your secret to success

March 13, 2012 | You’d be perfect for this job!

February 28, 2012 | When you don't respond

February 23, 2012 | ‘Hotel-Lin-gent’ (working smart in the hospitality industry)

February 17, 2012 | What is your solution?

February 14, 2012 | Ego versus team

February 10, 2012 | A cubicle with a view

February 07, 2012 | When it's unexpected

January 31, 2012 | 96% of goal, 100% of trust

January 24, 2012 | Captains and sinking ships

January 17, 2012 | How ‘sales smart’ is your smartphone?

January 10, 2012 | The appreciation advantage

January 03, 2012 | Giving to get in 2012

December 22, 2011 | Gift-wrapped groceries

December 20, 2011 | Trimming too much fat

December 13, 2011 | Choose your leadership weapon: a carrot or a stick

December 06, 2011 | Siesta-less selling in Barcelona

December 01, 2011 | What you achieved, not what you did

November 29, 2011 | The Muppets, Penn State and your brand

November 22, 2011 | Only three weeks of selling left in 2011

November 17, 2011 | B where U R

November 08, 2011 | How to be happy (in your job)

October 27, 2011 | Anyone could be a client

October 18, 2011 | Most people don't; some of you did

October 11, 2011 | Top three reasons to connect on Linkedin

October 04, 2011 | College and career advice: Most People Don't

September 27, 2011 | The top seven ways to keep your best salespeople

September 22, 2011 | BTW, good morning

September 15, 2011 | Sales manager, meet phone

September 08, 2011 | Leash your puppies to your pack leader

August 30, 2011 | Dedication or stupidity? The art of timing

August 25, 2011 | Sticky situation

August 18, 2011 | Sweat the small stuff, PLEASE!

August 11, 2011 | Friends longer than colleagues

August 04, 2011 | Ensuring sustainable service

July 28, 2011 | Need your ‘nice’ advice

July 21, 2011 | Fear of Missing Something Awesome (FOMSA)

July 19, 2011 | Location, location and enthusiasm

July 07, 2011 | When competitors become friends

June 28, 2011 | Three simple ideas

June 23, 2011 | H.A.G.S. and other shortcuts

June 16, 2011 | Creating new experiences for your customers

June 09, 2011 | $300 with housekeeping services, $200 without

June 02, 2011 | Are your housekeepers safe?

May 24, 2011 | Do you care if Lance Armstrong cheated?

May 17, 2011 | Feeling special with loyalty programs

May 10, 2011 | Perfect packaging (for your hotel)

May 03, 2011 | The most valuable leadership lesson learned on a racetrack

April 26, 2011 | Teamwork and '300'

April 19, 2011 | Resume candidate not who you hired?

April 12, 2011 | Knocking on doors

April 05, 2011 | Overcoming 'adversity'

March 29, 2011 | Message to buyers: It's busy again!

March 24, 2011 | Quoting with confidence: Lessons from the Discovery Channel

March 15, 2011 | The importance of asking questions

March 10, 2011 | The importance of follow-up

March 01, 2011 | How good is your product?

February 22, 2011 | Sincerity in sales

February 15, 2011 | Crossing the road while listening for electric cars

February 08, 2011 | Lessons from Broadway

February 03, 2011 | Back to business

January 27, 2011 | Don't sleep on this idea

December 31, 2010 | Finding pennies, remembering Bubby this year

December 16, 2010 | Playing Santa, making a difference

December 07, 2010 | The No. 1 rule for success in hotel sales

November 30, 2010 | Leave cookie cutter proposals in the kitchen

November 23, 2010 | Caymanian “no problem” service

November 11, 2010 | The punctual Porsche

November 04, 2010 | Finding sincere hospitality in Cancun

October 28, 2010 | Get out of my inbox, PLEASE!

October 21, 2010 | Pins, needles and appreciating housekeepers

October 14, 2010 | It's not always about relationships

October 07, 2010 | Why hoteliers leave their jobs

September 30, 2010 | Service that shocked me

September 23, 2010 | Recognizing success

September 16, 2010 | Working harder (temporarily) to work smarter

September 09, 2010 | Learning to relax on Saturdays

September 02, 2010 | Airing your clean laundry at work

August 26, 2010 | Sorry mom, I got a tattoo

August 19, 2010 | Sales correlation between big houses, big mailboxes

August 12, 2010 | Giving things away to make money

August 05, 2010 | How to hustle; tips from a sanitation engineer