Mark Grenoble is president of Enchantment Group as well as president and CEO of 360 VOX Hospitality and Operations. He founded Enchantment Group — now the hospitality and operations arm of 360 VOX, a global lifestyle real estate investment and services company — with other senior executives from Enchantment Resort and Mii amo, a destination spa at Enchantment in Sedona, Arizona. The expansion of the company meets the growing market demand for proven experience in developing and managing all aspects of hotels, resorts, spas and destination resort villages.
Grenoble draws on a unique collection of skills that encompass every facet of spa and resort operations, from creating concepts, pre-opening strategies and systems for all departments to managing effective recruitment, training and retention programs and developing highly profitable retail design and merchandise programs. He and his Mii amo team pioneered a number of destination spa industry firsts, including common guest arrival and departure days that maximize occupancy and revenue, full 60- and 90-minute treatment sessions and offering organic and bio-dynamic wines as part of the “intelligent cuisine” dining experience.
Prior to joining Enchantment Resort in 1993 and creating Enchantment Group in 2007, Grenoble served as vice president and general manager of a major real estate development and management company.