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Want to know the code for creating memorable hotel experiences? This Cornell professor might have cracked it.

The extent and variety of personal experience offerings is a rapidly accelerating trend in the hotel industry, especially in the luxury segment. It’s something I have discussed with hotel owners…

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Want to know the code for creating memorable hotel experiences? This Cornell professor might have cracked it.
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The extent and variety of personal experience offerings is a…
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January / February 2026

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