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Heaven In 2011
November 5, 2008
This week I am co-facilitating a sales training class in Denver, Colorado. One of the first questions that came up from our group pertained to "selling during a down economy." Our answer was quite simple: Things will get better. Use this time to sharpen your selling skills above the competition and when this slump is over, you will be competitively superior.
I worked for Hyatt Hotels back in the late 80's for 10 years and I distinctly remember Darryl Hartley-Leonard, the president of Hyatt at the time, becoming famous in the hospitality media for his quote that referred to the depressed business times in 1992: "Survive Till '95." Selfishly, I thought it would be fun to be quoted in industry publications (in addition to HOTELS magazine, of course) also. With the help of a colleague and friend (Heather Allison, a terrific DOSM for our company), we came up with the phrase: "Heaven in 2011."
Tell all of your friends (and especially customers)! Things will get better!
Focus on the fundamentals and the basics. Use this time to become a hunter again or for those of that have never experienced the rollercoaster ride of the economy, use this time to learn to become a hunter.
Posted by Bart Berkey on November 5, 2008 | Comments (5)
In response to: Heaven In 2011
DC commented:
Heaven probably wont retun until 2012..when the next office takes place
In response to: Heaven In 2011
PDK commented:
But we'll go through Hell to get to Heaven!
In response to: Heaven In 2011
John Thomas commented:
Good Idea, Let us all gearup know, Do lot of changes in your property, Do not get regret for this slum season. When big day comes be ready.
In response to: Heaven In 2011
Dave commented:
Generally, the author of the article is right. Unfortunately, most hotel companies won't lower the goals for their sales managers who are unlikely to make reasonable bonuses. Supply will continue to outperform demand through 2011. Companies will learn during these trying times to find ways to lower their travel costs by switching to videoconferencing, less frequent business trips, smaller number of room nights per trips and double occupancy for conventions. When the economy recovers some of these practices will remain continuing to put a damper on the recovery. Lastly, as unfortunate as it may seem to some of us, the office won't change until 2016 at the earliest if the Republican party finds a way back to its core values.
In response to: Heaven In 2011
Julia Bagby commented:
Bart! I read through a lot of your posts but this one seemed especially comforting to me because i will be graduating in 2011. I am scared about the job market and where the economy will be in 2011. It is comforting to hear someone like you remind us that it will end and to keep up what your doing, thanks!