July 27, 2020 | Perks and pandemics: Elite status in a post-COVID world?
June 08, 2020 | Flexibility is everything when it comes to PPP
May 14, 2020 | Furlough or sever? A financial hardship for employees, owners
March 04, 2019 | It’s lonely at the top… Let’s change that! (part 2)
December 12, 2018 | It’s lonely at the top… Let’s change that! (Part I)
June 13, 2018 | Owners, put Libor on your radar
April 18, 2018 | Owner perspective: Marriott’s new loyalty program
March 23, 2018 | Diminishing returns on group commissions (Part III) – Hilton makes a move!
March 22, 2018 | Diminishing returns: The growing impact of group commissions on profits (Part II)
March 21, 2018 | Diminishing returns: The growing impact of group commissions on profits (Part I)
February 02, 2018 | Scale: The new secret weapon of brands
November 01, 2017 | Attack of the silent profit killers
October 18, 2017 | Fed up with fees? Me too
August 17, 2017 | Going green to keep owners in the black
July 19, 2017 | Looking for redemption
July 13, 2017 | More answered prayers: Hilton jumps on cancellation bandwagon
June 13, 2017 | Answered prayers on cancellation fees?
April 10, 2017 | (Wo)Man vs. machine: What the heck happened to rate growth? (Part III)
March 27, 2017 | Audience participation: What the heck happened to rate growth? (Part II)
March 13, 2017 | Economics 101: What the heck happened to rate growth? (Part I)
November 14, 2016 | Brand proliferation … or obliteration?
October 05, 2016 | Don’t be a dimwit
September 12, 2016 | It ain't over 'til it's over
August 18, 2016 | When did loyalty programs shift from 'exclusive' to 'all-Inclusive'?
July 26, 2016 | The book direct war: How can you tell if you’re winning?