Exclusive

November 2020

Asia mega-project designer leads with head and heart

Now, more than ever, fresh perspectives about design aesthetics in hospitality settings are required to succeed in a COVID-informed world. For Samantha more...

Wink's Piro making his mark in Vietnam

When a young, hotshot commercial real estate broker presented on career day at Michael Piro’s Vancouver, Canada, high school, everyone in the room more...

Piro matches attitudes to Wink ethos

Wink Hotels CEO Michael Piro has gone from never working in a hotel to meeting every local Vietnamese coffee producer to source product and bringing a more...

Valor's McGlashan ready to rip off bandage

Euan McGlashan grew up in a working-class family in Edinburgh, Scotland, with a father who was always filling him up with great nuggets of advice about more...

McGlashan: 'Everybody's just desperate to get back'

Valor Hospitality Partners co-founder and CEO Euan McGlashan has strong thoughts about how governments have responded to COVID-19. He said that because more...

Langham CEO Leser finds his clarity

Stefan Leser doesn’t connect easily with today’s platitudes such as “we’ll get through COVID and come out stronger.” He more...

October 2020

Inspirato's timely journey

Subscription travel sounds very of the moment as travelers, especially in the luxury class, have little tolerance for unwanted surprises when they actually more...

Arrive’s Pardo believes in community

Hotels positioning themselves to play bigger roles in their local communities has been among the most prominent industry trends of the past five years more...

Sensei plays to science of wellness

Larry Ellison, co-founder, executive chairman and chief technology officer of Oracle Corp., was recently referred to by Salesforce CEO Marc Benioff as more...

Homage founder patiently waits to realize dream

Why hasn’t someone created a hotel brand that pays homage to black culture? That is the question hotelier Damon Lawrence asked himself back in 2014 more...

Lawrence owns opportunity to promote black hoteliers

When Damon Lawrence was growing up in Pasadena, California, he didn’t realize that the hotel business could be a career option for him. Like so more...

Maldives GM prefers heavy lifting

Running a hotel for the sake of filling rooms and serving meals has never motivated Armando Kraenzlin, regional vice president of Four Seasons Resorts more...

September 2020

CitizenM CEO's tactics to survive, thrive

When CitizenM CEO Klaas van Lookeren Campagne stared down the COVID-19 crisis in March, he stated, “Let’s go come out with a better product more...

Aparium founders take road less traveled

At a moment when smaller, drive-to markets feel safer and are more accessible, Chicago-based Aparium Hotel Group might be better positioned than most more...

Aparium’s roadmap to reopening

Chicago-based Aparium Hotel Group is focused on efficiency and grassroots efforts as it reactivate its eight-hotel, 1,000-room boutique portfolio impacted more...

Miraval’s Santiago leads with love, light

The recently opened Miraval Berkshires Resort & Spa in Lenox, Massachusetts, has a raptor program that allows guests to interact with rescued red more...

How Miraval adjusts to the COVID moment

Miraval Senior Vice President Susan Santiago is more motivated than ever to push the boundaries of leadership as she stares down the big challenge of more...

Responding to the soul

When you continually develop your personal values by following the teachings of spiritual leaders like Sri Sri Ravi Shankar, you are not as easily shaken more...

August 2020

Homebound Lalvani finds new mojo

Standard International CEO Amar Lalvani is not sitting idly by waiting for COVID-19 to magically disappear so he can fully reopen his portfolio of Standard more...

Lalvani channels more empathy

When revenue went to zero almost overnight, Standard International CEO Amar Lalvani said he had to do some soul searching as a leader, and even more so more...

Singapore’s 8MRE biding its time

Before today’s lean operating model was almost forced upon the hotel world, Singapore’s 8M Real Estate (8MRE) was working on its own plan more...

Pillsbury captures opportunity amid chaos

Leland “Lee” Pillsbury thinks in a kind of mental surround sound. He can wrap his head around the micro and the macro simultaneously and process more...

Pillsbury on the new normal

With COVID-19 spikes still plaguing the world, the hotel industry is struggling to find a new normal. Here is what’s in Leland “Lee” more...

Inzerillo’s last curtain call: The KSA

You don’t often see the words Riyadh and razzmatazz in the same sentence. But as the Kingdom of Saudi Arabia embarks on a 10-year plan to grow tourism more...

Details of Saudi vision taking shape

The Kingdom of Saudi Arabia’s Vision 2030 plan includes the US$20 billion Diriyah Gate Development Authority (DGDA), which will transform the nation’s more...

March 2020

Pritzker's 5 business lessons for life

HotelsLife asked John Pritzker to consider some of the most important business lessons learned. He sat down with his Geolo Capital partner Tom Gottlieb more...

John Pritzker: Dealmaker, filmmaker and hotelier at heart

Geolo Capital Founder John Pritzker started in the family’s Hyatt hotel business in operations, eventually becoming a GM before spending the good more...

The human side of hotelkeeping

With the work pace many leading hoteliers must manage, it would come as no surprise if they put their own care second. And, yes, high-profile hoteliers more...

Shivdasani’s formula: Slow it down

Sonu Shivdasani defines luxury as something that is rare, and what is perhaps most rare today for his jet-setting ultra-luxury Soneva resort guests — more...