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Briefs: Nordic Choice buys Kamp | Value of emotional intelligence

Kamp Collection sold: Nordic Choice Hospitality Group has acquired Helsinki-based Kamp Collection Hotels from asset manager Capman, Reuters reported. The deal led by Norwegian investor Petter Stordalen includes the Kamp and St. George, among the most expensive hotels in Helsinki. Financial details were not disclosed. Stordalen’s privately owned hotel chain owns two other hotels in the Finnish capital region, including the Tower Hotel, which opened in 2016.

Read Reuters report

Glamper seeks JV partner: Collective Retreats, an experiential travel company that develops and operates luxury, mostly-tented retreats in often secluded locations, has retained investment banking firm RobertDouglas to structure a programmatic joint venture with a qualified real estate capital partner to grow via acquisitions and development opportunities. Current Collective Retreats locations include Vail, Colorado; Yellowstone, Montana; Husdon, New York; Hill Country, Texas; Governors Island, New York. Its new product, the Outlook Shelter, is a custom-built, 300-sq. ft. modular outdoor luxury hotel room set to premiere at Collective Governors Island later this summer.

Davidson gains contract: Davidson Hotels & Resorts has been appointed to manage the 575-room Westin Indianapolis, immediately adjacent to the Indiana Convention Center. The hotel will undergo a comprehensive renovation and will remain a Westin Hotels & Resorts-branded hotel.

New UK management company: Henley Homes, London, has announced the launch of its new hotel management company, Rogue City Hotel Group. Co-founder Nassar Khalil, formerly COO for Royal Luxury Hotels and the operations director of Nadler Hotels, has taken on the role of CEO of the group, which already boasts the Dunalastair Hotel Suites in Scotland and soon its new developments, The Hobson, Cambridge, and The Wellington, Glasgow.

Read Incentive Travel and Corporate Meetings report

Emotional intelligence matters: Four Seasons Hotels and Resorts has unveiled a new study on emotional intelligence (the combination of self-awareness, self-control, empathy and social skills) in the workplace, in partnership with Harvard Business Review Analytic Services. It found that organizations that value EI report significantly stronger customer experiences (37% vs. 8%), higher levels of customer loyalty (40% vs. 12%) and customer advocacy (31% vs. 8%) more than those that do not. It also found that sidelining EI can lead to low productivity, lukewarm innovation and an uninspired workforce. At the same time, emotionally intelligent employees enhance organizational performance and profitability.

Download the report

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