Frequently Asked Questions

What does Basic Membership include?

Basic Membership includes:

• Daily industry news, perspective and analysis
• Digital archives of our award-winning magazine
• Annual ranking of the world’s largest hotel companies
• E-newsletters that deliver this information directly to your computer, tablet or smartphone

When will I receive my first print issue of Hotels?

Please allow up to 8 weeks to receive your first print issue. If you still do not receive by then, please send an email to support@mtgmediagroup.com.

Why do you need all my profile information?

Membership allows us to get to know you better and deliver content that more closely suits your interests and information needs. Becoming a member entitles you to full access to our entire array of industry-leading content—news, interviews, expert bloggers and more. It also means you can become part of the conversation with other members and connect with a global community of hoteliers.

How can I cancel my subscription?

Send an email to support@mtgmediagroup.com with the subject line “Cancel” and include your account details in the body.

What if I have other questions?

Send an email to support@mtgmediagroup.com with the subject line “HOTELS Basic Membership.”

Is my information safe?

Absolutely! HOTELS will not share your information without your permission.