Frequently Asked Questions

What does Basic Membership include?

Basic Membership includes:

  • Daily industry news, perspective and analysis
  • Digital archives of our award-winning magazine
  • Annual ranking of the world’s largest hotel companies
  • E-newsletters that deliver this information directly to your computer, tablet or smartphone

When will I receive my first print issue of Hotels?

Please allow up to 8 weeks to receive your first print issue. If you still do not receive by then, please send an email to

Why do you need all my profile information?

Membership allows us to get to know you better and deliver content that more closely suits your interests and information needs. Becoming a member entitles you to full access to our entire array of industry-leading content—news, interviews, expert bloggers and more. It also means you can become part of the conversation with other members and connect with a global community of hoteliers.

How can I cancel my subscription?

Send an email to with the subject line “Cancel” and include your account details in the body.

What if I have other questions?

Send an email to with the subject line “HOTELS Basic Membership.”

Is my information safe?

Absolutely! HOTELS will not share your information without your permission.