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Five ways tech can support post-COVID guest messaging

The coronavirus recovery dictates quite a few new trends for hotels to ponder, foremost amongst them being the creation of a more contactless environment. This will in turn put more stress on the supportive apparatus of various technologies that enable this touchless service delivery through guest messaging applications. Critical through this transition will be not only to adhere to COVID-related safety protocols but also to ensure that the digital forms of guest communications work in a satisfactory manner and that service levels are never compromised. Such apps with the proper underlying support can help you to expedite or automate as…
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