Accor launches wellbeing platform

Accor has launched a new wellbeing platform highlighting cleanliness standards and precautions for Accor’s North and Central America region.

Phase one of the program, “All Stay Well,” includes:

•   Stringent new health and safety standards focused on 20 touch points for guests and employees

•   Oversight by a team of advisors including: Hygiene and cleanliness inspection company Bureau Veritas; Dr. Amesh Adalja, senior scholar at the Johns Hopkins University Center for Health Security and fellow with the Infectious Diseases Society of America; and Ruth Petran, Ph.D., CFS, senior corporate scientist, food safety and public health, for Ecolab

•   Validation under the new global “Allsafe” cleanliness label, which confirms to guests that the new standards have been met in Accor properties worldwide. All Accor hotels must apply the global and regional standards and be audited either by the group’s operational experts or third-party auditors to achieve the new label

•   Rollout of a safety and hygiene training program for employees

•   Partnership with insurance company AXA, aimed at providing medical support to guests, who will have access to telemedicine through free access to medical teleconsultations, as well as access to extensive medical networks, with licensed health care professionals