The Great Reset: Preparing to lead anew

Gearing up for the anticipated revival of travel as the COVID threat recedes isn’t simply a matter of removing Plexiglas dividers, stocking the bar and opening the fitness center. A clean, safe environment is a given at this point – and trust in that safe environment is essential to recovery. Behind that trust: your workforce and the efforts they make to build it. COVID has redefined what it means to hire, train and motivate a team. How should you be managing your most important asset? Over the next three business days, HOTELS will present three stories on what to expect…
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