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Waldorf Edinburgh GM wins with re-imagined F&B

“Our afternoon tea to-go service continues Conrad Hilton’s vision to fill the earth with the light and warmth of hospitality,” said Dale MacPhee, GM of Waldorf Astoria Edinburgh – The Caledonian, in Edinburgh, Scotland. This is a hotelier who is acutely aware of maintaining local connections at all times. Although she was mandated to close in Scotland’s first lockdown she has, since July 2020, kept the 241-room hotel open. “We took the decision that for the long term it was essential to show Edinburgh that we are there to support them,” MacPhee explained. “It would have been so easy to close…
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