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MOHG GM lives Bavarian state of mind

“Being a local adds an emotional connection to my Bavarian colleagues, as well as clients,” said Dominik Reiner, GM of Mandarin Oriental Munich, the capital of the State of Bavaria, Germany, who is a native with a family who has been there for several generations. In normal times, the 73-room hotel has a workforce of 185, of whom 80% are from Bavaria, which has a population of 13 million, almost as many as Austria and Switzerland combined. Unusually for Germany, known for formality to such a degree that in some hotels people can work together for decades without knowing, let alone…
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