‘Overreact’ advised for contingency planning

Decisions made today to protect your team, guests and bottom line should be done quickly, and overreaction can be used as a rule of thumb, according to one veteran hotelier. Here is what hoteliers told us last week about what they are doing to mitigate the impact of COVID-19. And if you missed what hoteliers said the want to change when it is time for an industry reset, click here. HOTELS: What is the most effective contingency plan you have enacted to help mitigate the impact of COVID-19? Leland Pillsbury, chairman TenX Healthcare; director, Thayer Ventures Fort Lauderdale, Florida “Having…
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