Wyndham booking app leverages COVID travel habits

Timing is everything, and in a COVID-compromised travel environment, Wyndham Hotels & Resorts’ new booking app is landing at an opportune time – even if not that many people are traveling right now. “What we're really excited about is how the app lends itself so nicely to what's happening right now in the world,” says Jessica Davidson, Wyndham’s senior vice president of digital. While the Parsippany, New Jersey-based hotel company had been working on its “digital transformation” for more than four years, some of the features of the new app, introduced on September 24, leverage solutions that customers might find…
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